Returns & Exchanges
At Cinch Jeans, we stand by the quality of our craftsmanship and offer a 30-day return window for items in their original, unworn condition with tags attached. If your denim doesn't fit perfectly, we are committed to making the exchange process as seamless as the ride.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.
- 3.Package Your Goods
Place your unwashed and unworn jeans into the original shipping box or a similar durable mailer, ensuring all original tags are included.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.